The Terms and Conditions contained herein along with the
Privacy Policy collectively forms an Agreement regulating our
relationship with regard to the use of Oceo Water Purifiers by you.
Please read the terms carefully.
This Agreement is effective only upon due agreement /
acceptance by you, through the "I Accept" button. You are advised
to regularly check for any amendments or updates to the terms and
conditions from time to time.
SUBSCRIPTION
The device will be deployed at your premises upon complete of
onboarding process which includes mandatory KYC details and
agreement of subscription terms.
The company reserves the right to reject, in whole or in
part, any Installation work order without assigning any reason.
No change by you to any information in our company records
shall be valid unless communicated by you and accepted by us.
Please refer to the SUBSCRIPTION CONTRACT below for more
information.
USER INFORMATION
The User agrees to provide authentic and true information.
Oceo Water reserves the right to confirm and validate the
information and other details provided by the User at any point of
time. If upon confirmation such User details are found not to be
true (wholly or partly), Oceo Water has the right in its sole
discretion to reject the registration and block the User from using
the Services of Oceo Water website and / or other affiliated
websites without prior intimation whatsoever.
PRICING, BILLING PROCESS AND PAYMENTS
You will be required to pay for the usage of the purifier on
a prepaid basis, unless otherwise informed by us. All payments due
to us will be debited through your subscriber account on an ongoing
basis and in advance for long duration subscriptions, unless
otherwise informed by us.
By signing the installation work order, you are authorizing
us to automatically charge your subscriber account for the
subscription fee and for any other payments or charges incurred by
you on the due date for such amounts.
You may increase your account balance by making online
payment on OCEO Mobile or Web Application or by any other payment
method, as notified to you by us. Your account balance is
non-transferable and non-refundable.
Unless otherwise specified by us, you are responsible and
liable for payment of all taxes, duties, levies and charges imposed
by or under any Law in connection with the service.
Post Installation, any Physical/external damage & tampering
with the Purifier & its components is not allowed. User will be
held responsible for the damages/misuse and the company will
recover the charges to the extent of damages caused by the user.
You must keep purifier device in good and usable condition at
all times (fair wear and tear excepted) until returned to or
collected by us. We may, at any time after deactivation of the
Service, retrieve the device from your premises. Any physical or
beyond certain damage to the device shall be charged to the
subscriber account.
You must not take the Subscriber Identity Module Card or any
components out of the water purifier. You must not allow anyone
else to otherwise tamper with or use the OCEO device hardware in
any manner we do not specifically authorize.
ACCESS TO SUBSCRIBER ACCOUNT
You agree to provide true, accurate, current and complete
information about yourself and promptly update your contact
information, whenever it is changed.
MAINTENANCE OF OCEO SMART WATER PURIFIER
The company will be responsible for maintenance of the
device. You shall not let authorize any third party to handle the
device. Any damages arising out of self or third party handling
shall be borne by you
To report a fault, you may register the issue on the OCEO
mobile or web application or contact us by any other method that we
provide from time to time.
RELOCATION TO NEW ADDRESS
If you want to relocate the service to a new address, you
must notify us immediately and book a relocation work order request
giving us details of the new address. You will be then be advised
by us on the procedure and the charges if any applicable for the
relocation of the purifier.
DEACTIVATION AND CANCELLATION
You can request for cancellation of the Service via any of
the modes made available by us to you for cancellation of the
Service. Upon cancellation of the Service by us, the Subscription
Contract shall stand automatically terminated from the date of
cancellation.
We may cancel your service at any time if, in our sole
discretion, we determine that you: (a) are in breach of any
provision of the subscription contract; (b) have acted in a manner
that is inappropriate
In case of cancellation, we will forfeit any available
balance in your subscriber account.
REACTIVATION
We reserve the right to remotely monitor the device for its
functioning. We reserve the right to deactivate the device, if
there is insufficient account balance to the subscriber account. We
reserve the right to reactivate any deactivated Subscriber account
in our sole discretion. We reserve the right to charge any
activation, installation, upgrade, or handling charges or fees upon
such reactivation
LIMITATIONS ON LIABILITY
We are not liable to you for any damage to property or person
that may take place during or in connection with any Installations
and your use of our device. We are not liable to you for any act or
omission on your part. We are not responsible for any consequential
or indirect damages or losses caused to you or to your property on
account of the device, Service, or any Installation, whether based
on our negligence or otherwise.
RESERVE THE RIGHT
We reserve the right to deactivate the service in case the
OCEO SMART WATER PURIFIER (Device) is moved from its installed
location and reinstalled at an alternative address without our
knowledge/authorization.
You shall not lend, rent, lease, pledge, sub-license,
distribute or allow others the device allocated to you in any
manner.
We reserve the right In the event that all or part of our
assets are sold or acquired by another party, or in the event of a
merger, you grant us the right to assign the personally
identifiable and non-personally identifiable information collected
via Oceo website/Oceo Mobile Applications.
DAMAGES
Oceo Water will not be responsible for any damage suffered by
users from use of the services of Oceo Water Purifier. This without
limitation includes loss of revenue/data resulting from delays,
non-deliveries, missed deliveries or service interruptions as may
occur. This disclaimer of liability also applies to any damages or
injury caused by any failure of performance, error, omission,
interruption, deletion, defect, delay in operation or transmission,
computer virus, communication line failure, theft or destruction or
unauthorized access to, alteration of or use of record, whether for
breach of contract, tortuous behaviour, negligence or under any
other cause of action
COPY RIGHTS
This site is designed and created exclusively by Oceo Water
Pte. Ltd. Unauthorized use is strictly prohibited. All titles,
trademarks, trade names, brands, logos, ownership rights and
intellectual property rights, including copyright, rest with Oceo
Water Pte. Ltd.
The User shall not at any time and/or by any means copy,
reproduce, distribute, sell, transfer, republish, store, archive or
use other than as intended at this site with or without alteration
or modification, any of the works, designs, contents, trademarks,
trade names, brands and logos without the prior written permission
of Oceo Water Pte.Ltd.
LEGAL JURISDICTION
This agreement shall be in accordance with the applicable
laws of Singapore for any disputes arising out for the users
outside India.
This agreement shall be in accordance with the applicable
laws of India. Bangalore will be the final jurisdiction for any
disputes arising out for the users in India.
The decision of Oceo Water Pte. Ltd in respect of any other
terms and conditions outside the purview of the above shall be
final and binding.
